FAQS

  • WHERE DO YOU DELIVER TO?
  • WHEN WILL MY DELIVERY ARRIVE?
  • HOW MUCH IS DELIVERY?
  • CAN I COLLECT MY ORDER?
  • IS YOUR PACKAGING RECYCLABLE?
  • DO YOU HAVE AN ALLERGENS LIST?
  • CAN I ORDER OTHER DISHES FROM THE PADELLA MENU?
  • HOW DO I USE A DISCOUNT CODE?
  • At the moment, we can deliver to England, Scotland & Wales, excluding Scottish Highlands and Islands.

  • For more information about delivery times, please see our dedicated Delivery page

  • £6.00 for up to 3 Padella Pasta Kits.
    £12.00 for 4-6 Padella Pasta Kits.

  • Yes, make sure you select Pick-Up at the checkout.

    You can collect from Padella Shoreditch at 1 Phipp St, EC2A 4PS, between 10am and 5pm.

    If your order is successfully placed before 3pm, it will be ready to collect between 10am and 5pm the next day (Mon-Fri only). 

    Please wait until you have been told your order is ready to collect.

  • All packaging but the insulating silver lining in your boxes, are recyclable. We are currently looking to have 100% of our packaging fully recyclable in the near future.

    Please help to do our bit for the planet by recycling or reusing everything responsibly.

  • Refer to individual dishes/products for specific allergen lists. You can find our Padella Pasta Kits here.

  • We're working to get more on the menu, keep an eye out on our Instagram where we'll announce any new dishes. 

  • You will see a box to enter your code into during the second last stage of the checkout (before entering your card details).